Privacy Policy

La Cuina takes the protection of your privacy very seriously. We will only use your personal information to deliver the services you have requested from us and to fulfil the booking commitments and liaisons in order to guarantee a smooth service when you visit our restaurant.

How do we collect information from you?

We obtain information about you when you engage us to book a table or any other service and/or when you use our website, for example, when you contact us about any query or to book a table.

What type of information do we collect from you?

The personal information we collect from you will vary depending on how you engage with us in the first place. The personal information we collect might include your name, telephone number, email address.

How is your information used?

We solely use your information to contact you by email or telephone to confirm your booking, ask for deposit, and to send information about our events and new products.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties.

Any staff with access to your information have a duty of confidentiality under the ethical standards that La Cuina operates on

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf, for example to process payroll or basic bookkeeping. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.

Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

How you can access and update your information

Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.

You have the right to ask for a copy of the information Elliott Bunker holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Our systems are password enabled and therefore cannot be accessed by a third party.

Your choices

We may occasionally contact you by post, email and/or telephone with details of any changes.

Your rights

Access to your information: You have the right to request a copy of the personal information about you that we hold.

Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information: You have the right to ask us to delete personal information about you where:

you consider that we no longer require the information for the purposes for which it was obtained

you have validly objected to our use of your personal information – see ‘Objecting to how we may use your information’ below
our use of your personal information is contrary to law or our other legal obligations

we are using your information with your consent and you have withdrawn your consent – see ‘withdrawing consent’ to use your information’ below.

Objecting to how we may use your information: You have the right at any time to require us to stop using your personal information for direct marketing purposes.

Withdrawing consent to use your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.

Changes to our privacy notice

We keep this privacy notice under regular review and will place any updates on this page.

This privacy notice was last updated on 24th May 2018

Contact information

info@lacuina.co.uk